"Beautiful B&B with great attention to detail"

TripAdvisor Review

Reducing the Risk of COVID-19

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Last updated 22nd September 2020

Living and working in Derbyshire and the Peak District has allowed us to see the beauty of nature and the special environment. Many of us during the past months have made greater connections to the outdoors. We have always loved the Peak District and how it changes across the seasons, that is why it’s important to preserve this special place. We have had to learn to change and adapt, both personally and as a business to minimise the risk of Covid-19. We have done this but as unobtrusively as possible so you can continue to enjoy your stay. This information shows what actions we are taking to minimise the risk to everyone.

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Check in/Check-out

Please help us by arriving as close as possible to your stated arrival time. If you are able to depart by 10am to allow us to prepare the room for our next guests, we would be grateful. If you feel unwell whilst with us please inform us immediately.

 

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Housekeeping

To minimise risk to our guests and staff we will ask if you wish your room to be serviced during your stay. If you do not want us to service your room we will replenish any items you require. If you would like us to service your room we will not touch the bed or your belongings. We ask guests to open windows to ventilate the room prior to us servicing. There will be increased cleaning frequency of high touch points in public areas.

 

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Social distancing

The house is spacious which aids social distancing and we have also made changes to enhance this.

 

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Sanitising

Hand sanitiser is provided in the entrance, dining-room and sitting room.

 

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Cleaning

All rooms are Glendon are thoroughly cleaned and disinfected with a non-toxic, odour free disinfectant certified to European standard EN1276 & EN14476.

 

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Breakfast

Breakfast is served at individual designated tables, at a safe distance. All food and drink will be served at your table.

 

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Training

Our staff have been trained and educated regarding best practice when cleaning and disinfecting.

 

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Linen

All our linen and towels are washed by a professional laundry service. All our pillow and mattress protectors are changed and cleaned between guests.

 

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Contact less payment

Contact free checkout and payment will be used wherever possible.

 

Working to Industry Standards

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We are working with industry standards (AA/Visit England) and Government guidelines. Visit England have confirmed that we are compliant with the guidelines to maintain cleanliness and aid social distancing. Our primary aim is to keep us all as safe as possible. We have applied for accreditation to provide assurance to guests that we are doing all we can to suppress the virus.

We also have a full risk assessment and you can access a full copy HERE. We will continue to revisit our risk assessment and make necessary changes when advised to do so by industry standards and/or government guidelines.

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AA Covid-19 confident certificate